Frequently Asked Questions
Find answers to common questions about our products, services, and policies.
Orders & Shipping
Standard shipping takes 3-5 business days within Pakistan. International shipping takes 7-14 business days. Express shipping options are available for faster delivery.
Yes, we offer free shipping on orders over PKR 15,000 within Pakistan. International shipping rates vary by location.
Once your order ships, you'll receive a tracking number via email. You can track your package on our website or the courier's website.
Sizing & Fit
We provide detailed size charts for each product. For the best fit, we recommend visiting our store for professional measurements or booking a consultation.
We offer complimentary alterations within 30 days of purchase. Our master tailors will ensure your suit fits perfectly.
Yes! Our bespoke service offers completely custom sizing. Book an appointment for personalized measurements and fitting.
Bespoke Services
A bespoke suit typically takes 4-6 weeks from initial consultation to completion, including multiple fittings to ensure perfection.
Our bespoke service includes personal consultation, fabric selection, custom measurements, multiple fittings, and lifetime alterations.
We have an extensive collection of premium fabrics from renowned mills worldwide. You can also bring your own fabric.
Care & Maintenance
We recommend professional dry cleaning for wool suits. Hang your suit properly after wear and use a suit brush to maintain the fabric.
Dry clean your suit only when necessary - typically after 4-5 wears. Over-cleaning can damage the fabric and reduce the suit's lifespan.
Yes, we provide repair and restoration services for all our garments. Contact us for an assessment and quote.
Still have questions?
Our customer service team is here to help. Contact us for personalized assistance.